This website (www.thecoconutcompany.co) is owned by and the copyright of The Coconut Company. These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. You must be at least 18 years of age to use the store on this website, or have the express permission of the credit cardholder. By using the store on this website, and therefore agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age or have the express permission of the credit cardholder. This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to The Coconut Company’s use of cookies in accordance with the terms of The Coconut Company’s privacy policy.
USAGE TERMS AND CONDITIONS
License to use website
Unless otherwise stated, The Coconut Company and its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, print pages, or share from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. You must not:
republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
show any material from the website in public;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
edit or otherwise modify any material on the website; or
redistribute material from this website except for content specifically and expressly made available for redistribution, as per the terms below.
Where content is specifically made available for redistribution, it may only be redistributed within your personal (and not commercial) networks and credit must be attributed to The Coconut Company.
Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Coconut Company’s express written consent.
No warranties
This website is provided “as is” without any representations or warranties, express or implied. The Coconut Company makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, The Coconut Company does not warrant that:
this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.
While all reasonable effort is made to ensure the accuracy of the content of this website, nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any medical matter you should consult an appropriate professional.
Limitations of liability
The Coconut Company and its employees will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if The Coconut Company has been expressly advised of the potential loss.
Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Coconut Company’s liability in respect of any:
death or personal injury caused by The Coconut Company’s negligence;
fraud or fraudulent misrepresentation on the part of The Coconut Company; or
matter which it would be illegal or unlawful for The Coconut Company’s to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
VOUCHER CODES
All voucher codes are:
valid for one month from the date they are offered unless stated otherwise;
not exchangeable for cash or other denominated vouchers;
not valid for use in conjunction with any other voucher codes or offers;
redeemable only via the The Coconut Company’s website store (www.thecoconutcompany.co);
not replaceable if lost or stolen; and
not applicable to orders already placed.
If a voucher is used and your entire order is cancelled or rejected, or if you return all items in your order, any potential refund will be for the total amount paid and your coupon will no longer be valid. If a voucher is redeemed on a multiple item order, the value of the voucher is divided equally between those items. If one of those items is cancelled, rejected, or issued either a full or partial refund, the voucher savings cannot be transferred to the remaining items in the order. The Coconut Company reserves the right to cancel the order if purchase behaviour by the customer is seen to be suspicious, potentially fraudulent or re-seller behaviour. The Coconut Company reserves the right to cancel, refuse to issue or honour a specific Voucher at any time for any reason without notice.
WEBSITE STORE TERMS AND CONDITIONS
Ordering Goods from the Website
No financial information is stored on our website.
Offer and acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Coconut Company reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Out of stock products
We will ship your product as soon as it becomes available but usually by the next business day after placing your order or the next business day following a working day. However, there may be times when the product you have ordered is out of stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Delivery
Unless otherwise stated, all purchases are subject to a postage and handling charge. Unfortunately we do not deliver outside the United Kingdom however, if you would like to arrange an order outside the UK, please email us at shop@thecoconutcompany.co to arrange this. We aim to dispatch all orders within one working day from when it is placed.
Returns
If you are not happy with your order and would like to exchange them for another, or request a refund, please email us at shop@thecoconutcompany within seven days of your order, letting us know the reason. Because this is a food item, to qualify for an exchange or refund it is important that all the seals be intact, the products unopened and in their original packaging. Return postage will be at buyers expense, unless the goods were deemed as faulty.
Damaged goods
If the contents of your parcel are damaged upon arrival and you wish to receive an exchange or refund, please let us know as soon as possible – no later than 48 hours after you received them. We may ask you to return the goods to us so that we can investigate and potentially improve our packaging. We can be contacted by phone at +44207358 1516 or by email at shop@thecoconutcompany.co
Cancelling your order
If you wish to cancel your order, please email us at shop@thecoconutcompany.co providing us with your name, address, order reference number and the reason why you wish to cancel your order. Once your item has been dispatched we will no longer be able to accept order cancellations, but your items can still be returned to us for a full refund.
VAT
All prices on this website are in British Pounds Sterling, including VAT wherever applicable.
CONDITIONS OF SALE
These conditions apply to all sales of goods supplied by The Coconut Company Limited, to its customers (referred to in these terms and condition as the ‘Seller’ and’ Buyer’ respectively) and they shall prevail over any inconsistent terms and conditions contained in the buyer’s order. No addition to or variation of these conditions shall be binding upon the Seller unless agreed in writing and signed by duly authorised representative of the Seller.
Price
All price quoted are those ruling at date of quotation. The price is valid for a period of 60 days unless otherwise stated. The company reserves the right to increase any price if material costs or wages increase after acceptance of order and before delivery.
Delivery
Any anticipated delivery dates stated by the Seller are approximate only and not of contractual effect. The Seller shall be under no liability in respect of premature or late delivery howsoever caused.
If the Buyer fails to take delivery of goods tendered the Seller shall be entitled to store at the risk of the Buyer and goods of which the Buyer fails to take delivery and the Buyer shall in addition to the purchase price pay all costs of storage and any other additional costs incurred as a result of such failure.
Goods shall be deemed to have been delivered and the risk therein to have passed upon delivery at the Buyer premises except that where the Goods are transported by carrier on behalf of the Buyer risk shall pass upon their transfer to such carrier.
Goods shall be deemed to have been delivered in good condition and in accordance with the terms of the contract unless the Buyer shall notify the Seller to the contrary in writing within 5 working days of the Goods leaving the premises of the Seller. In the event of defective delivery properly notified and established by the Buyer the Seller shall at its discretion either replace the goods as ordered or credit the Buyer with the purchase price but shall be under no further liability whatsoever to the Buyer.
GENERAL TERMS AND CONDITIONS
Other parties
You accept that, as a limited liability entity, The Coconut Company has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against The Coconut Company’s officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Coconut Companies officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Coconut Company.
Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. Indemnity You hereby indemnify The Coconut Company and undertake to keep The Coconut Company indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by The Coconut Company to a third party in settlement of a claim or dispute on the advice of The Coconut Company’s legal advisers) incurred or suffered by The Coconut Company arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to The Coconut Company’s other rights under these terms and conditions, if you breach these terms and conditions in any way, The Coconut Company’s may take such action as The Coconut Company’s deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Variation
The Coconut Company may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Assignment
The Coconut Company may transfer, sub-contract or otherwise deal with The Coconut Company’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Virus Protection
While certain precautions have been taken to detect computer viruses and ensure security, we cannot guarantee that this website is virus-free and secure. We shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. We do not give you warranties as to the compatibility of the website with your computer systems, software and/or hardware.
Entire agreement
These terms and conditions, together with The Coconut Company’s privacy policy constitute the entire agreement between you and The Coconut Company in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Trading Name
The Coconut Company is a trading name of The Coconut Company (UK) Ltd. Registered in England No. 9400376 Registered address: Unit 3, 58 Chadwick Road, London, United Kingdom, SE15 4UP, UK.